When we first started our business we operated utilizing a hand-written agenda book, and after 2 days realized that this wouldn’t support our business needs and the future growth we anticipated. Once we switched to EZFacility, we immediately saw our daily activities handled in a much more efficient and accurate manner, and our customer satisfaction also improved now that we had an excellent system to manage the customer traffic and transactions, as well as provide detailed information about customer accounts at the push of a button.
Plus, as a business owner you never really stop working, and with the web-based platform I wasn’t just limited to scheduling while on-site at our training center. For me and our instructors to be able to access this information anytime, anywhere makes EZFacility’s web-based feature worth it’s weight in gold.
I would absolutely recommend EZFacility to any sports-related business looking to streamline their operations, improve customer satisfaction, and most importantly – increase their bottom line!
The Baseball City mission is to improve the baseball/softball skills of all players in the Greater Hartford area and statewide throughout Connecticut regardless of age or ability. They offer high quality private instruction, Billy Ball Instructional group clinics, 9 spacious hitting/6 pitching tunnels, a member training area, a strength workout area, and the ability to purchase the most recognized names and merchandise in the baseball/softball retail world.