Contact Support

If you have a question, suggestion, system problem – or if you would like to request additional training for any EZFacility software service, we ask that you please follow the simple support process outlined below.

  • Log into your EZFacility account
  • Click the Help/Support Button at the top of the web page in order to access the "Help and Support" section of our software. There are a variety of tools here to help you achieve success with your EZFacility account, such as:
    • Detailed User Guides
    • Feature Request and Trouble Ticket submission forms
    • Solutions for common problems
    • Training Request forms
    • Local Support Contact numbers
    • Frequently Asked Questions

EZFacility Training

Request Product Training: Our staff are experts at providing comprehensive training to new users on how to effectively use EZFacility software solutions. We provide two hours of telephone-based user training after the product has been deployed. If necessary, additional training is available.

Operating Hours

Live assistance is available to our customers from 8:30am to 5:30pm EST, Monday through Friday.

Contact Customer Support

Call Toll Free: (877) 358-7774

“The reliability and functionality is excellent and your support staff have been superb.”

Rich Newport, Diamond Starz Baseball & Softball Academy Inc.
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