If you have a question or are experiencing difficulties
with an EZFacility service we
ask that you follow the support process below.
Submit
Trouble Ticket:*
If you cannot find your answer in our active help, you can
submit a new question or report a problem
to the EZFacility Trouble Ticket System.
Submit Feature Request:* Let us know your ideas by submitting a feature request. You just may see your idea implemented in a future EZFacility release!
EZFACILITY Training:
Request Product Training:
Our staff are experts at providing comprehensive training
to new users on how to effectively use EZFACILITY software solutions. We provide two hours of telephone-based
user training after the product has been deployed. If necessary,
additional training is available.
Operating Hours:
Live assistance is available to our customers from 8:30am to 5:30pm EST, Monday through Friday.