EZFacility Gym Management Software

Resources for EZFacility Customers

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We know getting familiar with a new tool or product can sometimes feel a bit overwhelming. That’s why we’ve created these SaaS resources to help assist you. Customer success is very important to us.

Listed below, you will find different links to the benefits of usingEZFacility, common how to’s, onboarding, instructional online videos and more. 

Why EZFacility?

EZFacility is a Software as a Service (SaaS). With SaaS, there is nothing to install or update. All you need is an internet connection and you are able to access your information anywhere, anytime. It’s convenient, it saves time and it saves money.  

Discover some other benefits of using EZFacility like customer insight, improved customer loyalty, optimized infrastructure, maximized staff productivity, increased revenue, and reduced costs.

Press & News

Don’t just take our word for it. Find out what others have to say about EZFacility and why we’ve been named one of the most popular software management services out there.


Need help onboarding? Here you can learn how to get started adding venues and trainers, creating schedules and memberships, selling contracts and more.

How To’s

If you have a question, you might find what you are looking for in this section. Browse articles with answers to commonly asked questions including how to set up a brand, how to add social media links to the self service portal and how to integrate or navigate Zoom.

Online Videos

If you’re more of a visual learner, check out these online videos. And know that you aren’t alone! In fact, the majority of the population prefers visual learning to any other type. It’s easy to retain information when it’s in a video or on a diagram. After all, “seeing is believing.”

Sign-up for an upcoming webinar here, or view past webinars here. Also, follow us on Youtube.


Our blog is home to several tips and tricks related to the different industries currently utilizing EZFacility. It also contains more information about why it’s beneficial to use a facility management software system.


This resource section was created due to the Coronavirus. We know how many of our clients have faced business challenges this year and we believe this list can be helpful to customer success.


We only align ourselves with the best of the best. Find a list of other like minded businesses we partner with who have additional tools for you and your business.


If you have a question you were unable to find the answer to, try asking it on this page. Or please don’t hesitate to call us on the phone. 1.877.358.7774 – US, +44 (0) 203 3270480 – UK.

Is there something else you would like to see on this page of SaaS resources? If so, let us know. Your feedback is valuable to us.

What Customers Are Looking for in a Personal Trainer

What Customers Look for When Hiring a Personal Trainer

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If you are a new personal trainer or planning to become one, here are some things to consider when attracting clients.

These are the top items customers look for when hiring a personal trainer or fitness instructor. 


Proper certifications and qualifications are the first items people will ask trainers to provide. And that’s fair, right? After all, improper exercise can lead to unnecessary pain, excessive soreness and potential injury. Ouch. So, a certified personal trainer is a must.

College education isn’t necessary however, a certification from either the NASM, ACE or NSCA is required: National Academy of Sports Medicine (NASM), The American Council on Exercise (ACE), and the National Strength and Conditioning Association (NSCA).


Personality is everything. The problem is, there are a lot of different personality types in the world and -let’s face it-  not all of them get along. The same is true for clients and trainers in the health and fitness world. Professional chemistry and compatibility should be obvious during the very first session.

You won’t always hit it off with everyone, (and that’s okay) but there are some things you can do to set each new session up for success.

Listening Skills

While it’s important for the client to get a feel for who you are and what you’re all about, be sure to listen too. You will need to take note of their fitness goals, what they hope to accomplish during your sessions and which style of coaching works best for them. Communication is a vital key.

Practice What You Preach

When you’re in the business of teaching others how to better themselves, they will look to see how you are bettering yourself also.

Practice what you preach by working on your own fitness goals in your downtime, including properly fueling your body with clean foods and scheduling time for workouts.


What works for one client won’t necessarily work for all clients. Some clients may need more encouragement, motivation and direction than others. Be patient.


Relax and be yourself! At the end of the day, of course you want new business and clients.  But it should never come at the cost of sacrificing who you are or your values. So, just be you. When you are yourself and you’re comfortable with it, it shows. As a result, you will attract the right people for you.


A solid reputation is another hot list item clients search for in a certified personal trainer. If you’re new to the industry, don’t worry. It isn’t impossible to get paying clients without one. But, you may have to work harder initially to earn their trust.

Once you’ve established a working relationship with a handful of people, word of mouth will take off and new clients will come knocking. One suggestion to consider is getting yourself on social media. Word of mouth is fast but in the age of social media, having an online presence is sometimes faster.

Cost and Availability

Cost and availability play big roles in deciding factors also. Open yourself up to more potential clientele by offering a flexible availability.

As for pricing, new personal trainers sometimes wrestle with how to set up their pricing packages. First, focus on your value and ask yourself what you offer to clients. Then, work on communicating that value to them. If it helps you to take a peek at competitors prices before you get started, do it. But at the end of the day, don’t be afraid to ask for what you feel your time and experience are worth. If clients are confident about your confidence, they will pay for your services.

For more fitness instructor or health and fitness industry related tips, check out more of our blog.


Client Highlight: C2Tactical Utilizes EZFacility Digital API

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With everything going on in the world this year, firearm sales have been on the rise. Particularly in America, where 2020 has brought about a lot of chaos. As a result, the news has shown a steady climb in traffic at shooting range facilities.

That’s why we contacted our friends over at C2 Tactical. We wanted to ask them a few things like, how they are managing, what they think guests are most interested in learning about and which EZFacility feature has been most helpful to them during these hectic times. Here was their response. 

Vincent Vasquez, The Owner of C2 Tactical, confirmed he has seen a significant increase in the demand for shooting range and training services in his state of Arizona. He also said customers have been most intrigued by two main areas- C2T’s range service memberships and their nationally recognized training. Because of this, it has been important to him to have a company like EZFacility on his side.

Vasquez said,

At C2 Tactical we looked for a vendor that could help us grow into the future. In reaching out to the great folks at EZFacility, we were able to work up a system that allows for an almost unlimited demand.”

So, which EZFacility feature has he found to be the most beneficial? The API.

“The largest feature has been the digital API. This is a critical technology add that most other vendors do not have. EZFacility’s willingness to enhance it further has given us the ability to have even more custom created items such as a class calendar that shows open seats and can streamline customer bookings. We are excited to see the new enhancements in class ID’s so that we can create even more streamline bookings.”

If you’re unfamiliar with what an Application Programming Interface (API) is, it’s a software-to-software connection that allows two or more applications, or websites, to share data with one another.

If that sounds complicated, it is and isn’t. You’ve likely seen or even used one before without knowing it. For example, Hootsuite is an API; One that allows users to post information to several social media platforms at once.

Well, EZFacility’s API works similarly. But, instead of business owners hiring someone to write out their own code from scratch, they simply integrate ours directly into their website or application instead. It saves them time and money. Plus, it’s easy to use.

Vasquez added,

“Over the last couple of months we were able to program out classes, website services, shooting lane reservations and other services that we provide in a very organized way. As we continue to work with the EZ team, we are working to further enhance the API feed to continue automating future offerings and streamline presentations on our website.”

There are several different kinds of EZFacility API’s. But each one allows users to share real-time scheduling, billing, updates and much more.

If you still have questions about how to use one and why, start here for additional examples or reach out to us directly. We love the interaction! For more information on some of our other popular business features and benefits right now, read this.


What Are the Benefits of Using a Management Software?

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This is for anyone debating whether or not to implement management software in their business. Are you curious what management software is, who it’s for and what the benefits are? Or if it’s even relevant now in a covid-world? Find out the basics inside this post.

What is management software?

Management software is a program designed to help businesses get better organized.

It sounds simple, right? However, as you know, most people aim to be more organized but just don’t know where to start or how to stay that way. That’s where we come in.

With EZFacility, you don’t even have to think about it. Once the system is in place, it’s easy to get on track with your business and stay there. Plus, we help you every step of the way. We take great pride in being the ultimate package when it comes to helping our clients run their businesses. We are there to onboard you, tailor fit the program to your needs, and to support you always.

Why do you need it?

Imagine being able to streamline all your administrative operations in one easy to use platform. Enrollment? Check. Scheduling? Check. Reporting? Check. Billing? Check. Staff and client management? Check, check.

The idea is that EZFacility does the heavy lifting so you can spend more time on the things that matter most like, connecting with clients or growing your business.

Who is it for?

EZfacility is designed for most clubs or any place with a membership-based model. Here are some examples of the industries we have work with:

  • Gyms, Health and Fitness Centers
  • Indoor Soccer & Sports Facilities
  • Personal Training Businesses
  • Baseball Training Facilities
  • Yoga and Pilates Studios
  • Tennis Clubs
  • Parks and Recreation 
  • Ice Rinks and Hockey Training Centers
  • YMCA’s and Community Centers
  • Sports Performance Training Centers
  • Shooting Ranges and Gun Clubs
  • University Rec & Intramurals

If you don’t see your industry listed above but still think our management software could be a good fit for you, don’t be afraid to ask. Contact us to speak with a representative and find out more information.

What are the benefits of using EZFacility?

So, what are the benefits of using EZFacility, anyway?

Well, for starters it’s cost-effective and can optimize infrastructure. It helps save time and money, it can increase staff productivity, and it can be used anywhere in the world. Not to mention, it offers important customer insight. And proper customer insight can lead to customer loyalty which in turn could lead to more revenue.

SaaS benefits

Saas benefits gets its own little section because we want you to know what saas (software as a service) means.

It means there isn’t anything for you to install, update or do, really. You can access your EZfacility software from anywhere in the world, any time you want with total confidence. As long as you have an internet connection, you are good to go. Oh, technology! And that’s especially great news right now with everyone at home during quarantine.

Read more about our benefits here.

Is management software helpful during the pandemic?

Times are weird right now (boy, are they ever!) So, we get it. If you’re new to the idea of management software, you might be wondering if now is even a good time to start. The short answer is, yes, it’s absolutely helpful.

When things moved online without warning, it was an adjustment for everyone. It’s understandable how important business tasks might have gotten lost in the shuffle.

We know you are doing your best to re-adjust and quickly. And we bet you’re doing a great job. But when you are ready, we can help you ease up much of your anxiety.

EZFacility can save time and money and allow you to spend more time connecting and tending to the growing needs of your clients. Client loyalty and being present for your members is more important now than ever before. During this social distancing, people are longing for ways to stay and feel connected to their communities. While you’re taking care of them, we can help take care of you.

Schedule a Demo

Are you interested in learning more? Schedule your free trial and online demonstration today.

EZFacility Video Library

New EZFacility Business Features and Benefits

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Things get busy, we know how it goes. That’s why we want to check in and point out some of our newer EZFacility features you might have missed.

Over the last several months, we’ve been working hard to come up with new tools we believe are helpful for your continued transition from in-person classes to virtual ones. EZFacility wants to do more to help than just say we are here for you. That’s why we’ve come up with these new features to allow you to stay connected with your clients even in the midst of social distancing.

Yes, the world is socially distancing in a physical sense. But humans are social by nature and not even a pandemic can take that way. People still very much want to be -safely- connected to others and businesses. And that includes your company. Especially if you were a part of someone’s everyday routine prior to COVID-19. And honestly, even if you weren’t. You never know, someone could be searching at this very moment for a healthy way to fill up their time and space with an instructional class or two and then stumble upon your studio. So, be ready for them.

Here is how you can help existing clients and future clients alike, with our new Zoom Integration and Video Library features.

Zoom Integration

While Zoom itself isn’t new, it’s new to our site, and that’s still pretty exciting. With this new integration, moving online and setting up classes is made easy.

Again, nobody is socially distancing, emotionally. Only physically. People want to be connected and we want to help connect them to you. Zoom makes it possible to maintain that sense of normalcy. Whether it’s to hop on a chat with a loved one, attend a conference call, have happy hour with friends or to join a cardio class- zoom is ready for all of it. And we are ready for that last part. How about you?

By adding Zoom capabilities to our EZFacility self-service portal, it gives our clients the ability to live stream their classes for any studio sessions, whether it’s group or one-on-one’s. Plus, it’s mobile-friendly which means meetings can be launched or watched on cell phones from quite literally anywhere.

Video Library

The Video Library is a great place to start building a collection of classes for clients. It’s also a way to keep everything as normal as possible. Instead of your clients walking through your physical front doors, now they can walk through your digital doors and find a comprehensive list of classes being offered.

Showcase different classes and specific instructions or even create short introductory videos about your studio and instructors. The possibilities are endless.

All you have to do is record videos on a third-party video tool such as Facebook or Youtube, upload them, set a reservation type and sit back and wait for them to be enjoyed. Or enjoy them yourself!

Don’t forget to add your social media links directly to your self-service page too so clients know where to find you on Facebook, Instagram, Youtube, Twitter and more.

This is only the beginning. We hope to enhance this Video Library feature and keep adding other useful tools for you to access in the future.

More Help

Are you looking for additional help or information during COVID-19? Take a look at this list of resources we’ve put together. Be sure to check back often as we update it.

If you’ve tried these new features, we are always interested in hearing your feedback. Or if there is something else you’d like to see, please let us know.

Reach More Members

June Fitness Trends for 2020

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We know it’s only mid-way through the year but let’s take a look at some of the top fitness trends for 2020 so far. Surprisingly (or not so surprisingly), many of them have remained the same from previous years.

It’s only surprising because when you think of fitness trends, your mind likely goes to the more novelty items or fads- like exergaming (what?) or goat yoga! (Yes, we’re still talking about goat yoga. It appears to be alive and kicking, in case you were wondering. So, maybe that’s a bad example.)

But the point is, typically, most trends are something you see come and go, especially in this industry. It’s understandable. Getting up and going to the gym everyday can be tough, and people are looking for a way to keep themselves interested and motivated. You have to be careful though. Falling in with a bad trend can be lethal. Once the excitement fades, determination and commitment tend to follow it. So, if you are trying on a trend for size, you want something you can count on, right?


Well, rest assured these top trends are tried, true, and expected to stay for awhile. If your instructor’s looking to spice things up at your fitness facilities or you’re an avid exerciser who wants to grow your skills, hang around and see what made this year’s cut, in no particular order.

High Intensity Interval Training (HIIT)

Well, that’s a lie.

Because if there was an order, High Intensity Interval Training (HIIT) remains at the top of every list for several reasons. It’s rigorous. It’s quick. It’s fun. It’s effective. And it keeps people coming back for more.

While professional runners are no stranger to interval training, this style of working out has only been on the scene for maybe a decade now. We say only but that’s pretty solid as far as fitness trends go and it doesn’t show signs of slowing down. That’s why it’s the perfect addition for any studio wanting to increase their retention rates. Group training workouts in general are growing in popularity. Think: indoor cycling. If indoor cycling is Queen then, HIIT is King. 

Wearable Technology

Wearable technology isn’t going anywhere anytime soon either. With technology advances seemingly growing by the day, it’s becoming easier and easier for people to take the reins of their health. Fitness trackers and smart devices help with tracking calorie consumption, calories burned, heart health, sleep quality and emotional health.

Health and Wellness Coaching

Speaking of emotional wellbeing. More people are acknowledging that taking care of oneself isn’t just about the physical portion any longer.

The total body package includes a healthy mind as well. The problem is, admitting that to be the case is only the first step. Cooking up a healthy mindset makeover action plan is a big second. But don’t fret. That’s where health and wellness coaching comes into play. The purpose of a Wellness Coach is to help clients form healthy habits and encourage them to stick with the program.

Personal Training

It’s easy to spot what you want to fix about yourself physically. But with mental health, you may not always be sure how to get there or, how to motivate yourself to even try. That’s the reason why personal training will never go out of style. Let’s face it, those guys are good.

Fitness Programs for Older Adults

Sometimes, aging can feel like a worn-down car with its check engine light on. When really, aging should be more like that of a fine wine. By investing in and offering well-crafted fitness programs for older adults—your fitness facility will be one of the richest wine cellars out there.

Exercising can greatly reduce blood pressure, disease, obesity, bone density, cancer and more. Plus, it’s proven to make everybody downright happy and happiness is, of course, tied to longevity.

Online Fitness

With the world being more connected than at any other point in human history–technology has propelled the popularity of at home workouts. While it’s hard to beat the sense of community and belonging that you get from showing up to physical fitness facilities every day, sometimes the choice of convenience is nice.

For that reason, online fitness continues to grow in popularity. Nobody is saying that clients do not want to head into the gym anymore because, that’s crazy talk. But, getting there isn’t always possible and it’s great to have options. 


Like HIIT, yoga isn’t new to the game by any means. It’s garnered more attention in recent years, but it has been practiced quite literally, forever. In fact, the oldest form of yoga dates back thousands of years. How’s that for a sturdy trend? A total mind and body one, at that. With yoga, you get flexibility, strength, and self-reflection.

Do you agree with this year’s list of fitness trends for 2020? Do you have any predictions for next year’s list? And is group training here to stay or do you think it will go? Let us know in the comments.

How to Grow Your Tennis Club

How to Grow Your Tennis Club

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Most people can agree tennis is one of the most underrated sports of all time, but nobody knows for sure why. It’s safe, it’s fun, it’s affordable. It’s also a full-body exercise, great for the mind, social, competitive and can be played all year-round on a variety of tennis court surfaces. So, what’s not to love, right? Here are some tips to consider for growing your tennis club at any time, even during the pandemic.

Find Your Strength

Every sport has its strength. You just have to find it and use it.

In general, tennis’ strength is that it can be played all year long. So, if someone is looking to join a club that’s always active, tennis clubs are certainly appealing.

Right now, tennis’s strength is that it’s perfect in a COVID climate. That’s because, whereas other sports have big teams, tennis does not. It involves two tennis players, sporting on a court that is already spread out, thanks to natural court dimensions. No flooring tape required! Standard court dimensions are somewhere around 78 feet. That’s way more than 6 feet.

This means group size, social distancing, and cloth face coverings aren’t a big concern for tennis. And it’s also the reason why many outdoor courts have been able to open up ahead of gyms and other fitness facilities that may have concerns about larger gatherings and group size.

Of course, health and safety measures should still be used to help stop the spread of COVID-19. For example:

  • Tennis players should refrain from shaking hands or hugging after a match.
  • Tennis tournaments should wait to resume until things are normal.
  • Social distancing should be respected, and cloth face coverings should be worn when passing other members inside of the health club.
  • Some tennis court surfaces could require additional cleanings.

Get Online

Old school marketing can still make waves but the easiest way to reach an audience is online. Use social media to promote your tennis club- or any club. 

Did you know, on average, each person spends about 4 hours and 25 minutes browsing the internet every day? And 2 hours and 25 minutes of that time are on a social network.

And think about it: that was pre-pandemic. The numbers are likely double the amount now. That’s why it’s as important as ever to have an attractive and functioning website as well as a strong social media presence.

  • Have fun!
  • Display it.
  • Talk about the endless physical and mental benefits.
  • Feature great tennis players, either from your club or celebrities.
  • Promote tennis tournaments.
  • Let everyone know your outdoor courts are open!
  • Offer online classes for tips and techniques.

Implement a Management Software

Anytime is a good time to implement management software. But, if you don’t have one already, now is a good time to research and learn how to use the program. When you’re able to free up time normally spent booking courts and instructors, or billing clients, that’s time away from building up your business. A management software takes over the heavy lifting so you have more time to do other really important things—like perfecting your backhand!

Summer Camp Guidelines 2020

Summer Camp Guidelines for 2020

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As a kid, what’s better than attending summer camp?

We already know you know the answer (it’s next to nothing!) but we want to say it out loud anyway. So, here it is…

Nothing beats summer camps! Kids know it and parents know it. Summer camps are filled with open-ended play, nature, adventure, imagination, life lessons, friendships, sports, independence, and more. The list goes on and on. The truth is, every kid should enjoy at least one summer camp experience in their lifetime.

This year return campers are extra antsy to get at it. Especially after several months of being stuck indoors- thanks to COVID-19. Sorry, we tried not to give power to the name. But the fact of the matter is, like it or not, this thing is going to be our reality for a little while longer.

So, how does it impact summer camps and how can camp owners make the most of it? Sure, it requires extra preparation, training, and care but it doesn’t have to dampen the fun.

The Basics

By now, you could talk about health information, social distancing, cloth face coverings, and handwashing in your sleep! You’re a pro and that’s good news because none of it is going away just yet.

Here’s how to help stop the spread of COVID-19 at camp in a way that kids won’t mind (or maybe even notice.)

  • Turn handwashing into an activity.
    • See who can draw the best hand-washing signs for display on campus.
    • Challenge campers to invent their own hand-washing jingle to be voted on.
    • Host a friendly hand-washing competition like, a wash station relay race.
  • Practice social distancing by assigning fewer groups of campers to each camp staff member.
  • Promote group bonding by doing team building activities that can be spaced out naturally. Think: Karaoke, charades, art and obstacle courses.
  • Encourage campers and employees to wear their cloth face coverings from home or:
    • Provide masks with fun colors and the camp logo.
    • Give kids a sewing lesson where they can whip up their own.

Plan A

Plan A is to open camps on schedule. (Cue wild cheering and proceed to “Preparedness”.)


Policies and Procedures and CDC guidelines

At the top of the to-do list is getting acquainted with the CDC guidelines pertaining to health and safety for all campers and staff. 

Staff Training

After you’ve given your routine employee run-down, you will need to update all camp staff on the new health and safety protocols in place. This includes:

  • Extra cleaning measures
  • Group size
  • Flexible work hours
  • Camp Alternatives
  • Daily temperature checks for all campers and staff
  • The signs and symptoms of the virus
  • Customer service

Software Management

You have kids to plan for, staff to train, and new health information to learn- oh my!

Take away some of the stress by having your community-center management software ready to go. One of the many benefits of management software for camps this year is that it can be used to track the absences of each camper and potentially spot an illness pattern before you do. Schedule your free demo today.

Plan B

We know- Plan B isn’t anybody’s first choice. That’s why it’s Plan B. But it’s okay. Sometimes, things have a way of surprising you. So, don’t discount these options yet.

Virtual Camp

At first, it might be hard to get excited about virtual camp. Especially when it feels like everything is going virtual. School, work, fitness, happy hour and now summer camps too? How does a virtual summer camp even work? And will you have to cancel field trips?

Virtual summer camps work by getting everyone together online for group activities. You can still do your team building and you have to get creative for field trips. The good news is it won’t affect group size, either. You could sign up multiple kids this way. Then all you have to do is map out ways to keep busy.

Zoom Karaoke? Yes. Cooking classes? Absolutely. Craft sessions? Kids love it. Sports? Double yes!

The same way gyms are offering online classes, you can too. Hire specialty instructors and mix up your schedule with martial arts, yoga, dancing, cardio, etc. The possibilities are truly endless.

You don’t have to cancel field trips. Have them go virtual also. Plan a “vacation” where everyone can dress up for a specific theme and then explore with you through music, language, art and food lessons.

Day Camps

Before turning virtual, another option to consider is a flexible schedule like day camps. Keep kids mainly virtual but bring them to the campus once or twice a week for special, socially distanced, fun.

Or, how about alternating schedules? Staff and campers can share the campus by breaking down into small groups of campers and staff and putting them on a block schedule. If you ever had a block schedule in high school, you have an idea of how it works. Except, in this case, the same group of adults and kids will always rotate together to help stop the spread of covid-19.

Happy Camping!

Good luck at camp. We hope everyone stays happy and healthy all summer long and creates memories to last a lifetime.

Local and State Parks Reopen Post-Pandemic

Local and State Parks Reopen Post-Pandemic

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With May coming to a close, sweet summertime is rolling in behind her. And after months of social distance and quarantine, many people cannot wait to go to their local and state parks. They are ready for sunshine, fresh air, swimming, sporting, and just-all-around celebration. So, how should parks prepare for their guests? Here are some safety measures to consider and a couple of resources to check out.


We know being told to clean more might feel a bit redundant at this point but it’s still important to say. While things are beginning to open back up, that doesn’t mean we are out of the woods yet. The pandemic is very much still here, and we need to stay safe. All public facilities play an important part in health and safety.

Go through inventory and stock up on personal protective equipment. Then, map out a new cleaning and sanitizing procedure. Personal protective equipment could mean many things. To start, you want to have plenty of masks, gloves and virus-resistant chemicals.

If you are interested in cleaners that are tough on viruses but are environmentally friendly, start here.

Stay up to Date

Local and state parks are reopening at different rates. So, the rules and regulations could vary between cities and states. Stay up to date with your local and national news to know which directions to follow. 

In general, phase 1 includes the limited reopening of spaces and amenities with safety measures. Social distance and facemasks aren’t entirely going away just yet.

Prepare Staff

The truth is, a majority of the population has been cooped up and not everyone who visits will be in a good mood. You want to hope for the best but prepare for the worst. Schedule staff training before you open up to the public. Be ready for every scenario. You might have long lines, upset visitors and uncooperative visitors who don’t want to adhere to safety rules. Help your staff by training them in advance. Walkthrough every different possibility and teach them how to handle each one.

Post Guest Guidelines

Now is a good time to revisit your rules and have your legal department okay them. Many things have changed and you want to be certain your coverage hasn’t. Once you are in the clear, don’t forget to update your website with any new information pertaining to the changes. Also, post clear visuals around your facilities so guests are made aware of them.

Get Management Software Ready

Relieve some of your anxiety by having a parks and recreation management software set up and ready to go prior to reopening. EZFacility’s all-in-one management software application is designed to make your life easier. It will streamline your facility scheduling, inventory management, registration, sales, and more. Meaning, you will have more time to focus on the health and safety of your employees and visitors.

Good luck, stay safe and have a great limited reopening (and keep your fingers and toes crossed for a quick full reopening!).

A New Normal for Personal Trainers

A New Normal for Personal Trainers

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When the Coronavirus reared its ugly head at the start of the year, many businesses had to adjust to a new normal. It was a new normal which included little to no interaction with customers. Restaurants switched to takeout and delivery, big-box stores pushed curbside pick-up, and the world spun madly on. But now, we are reopening, and everyone is getting ready to re-adjust once again. So, what will that look like?

For certified personal trainers, it’s great news. We know it isn’t impossible to have virtual fitness sessions or fitness programs. Hello, 2020! And in fact, some trainers may even prefer it. However, the majority live for that face-to-face energy. They want to push limits together, sweat together, and high-five one another.

While that last part might have to wait a bit longer for its comeback, one-on-ones are just around the corner. With a few minor tweaks and extra liability insurance, you will be on your way. If you are a trainer, here’s what to expect.

Adjusted Schedules and New Locations

Restrictions are dwindling but you want to remain vigilant. You can limit your exposure to clients in many ways and still be an effective mentor and trainer. In place of house calls, maybe ask to meet at a nearby park instead. It will allow you to avoid unnecessary contact with extra people and surfaces. Plus, the fresh air and Vitamin D is good for everyone.

Another idea is this. Instead of completely dropping online sessions right away, alternate between virtual fitness and in-person sessions until things are back in full swing.

Limited Interaction

Don’t worry, hugs, high fives, and handshakes aren’t gone forever. But, for the time being, it’s air-fives and foot shakes for you. And no stretching your clients during any training session, no exceptions. Six feet of distance is still recommended, even for certified personal trainers. In the meantime, go for a side by side hike or jog. Or, pull out the yoga mats for some much-needed anxiety-relief with a side of strength and conditioning.

Equipment Substitutes

Gym equipment can be notorious for being covered in germs, whether you’re at the gym or at home. You have two options.

  1. Pack your usual gear and bring along some spray bottles and rags to clean in-between clients.
  2. Find substitutes for your equipment. Use bodyweight exercises in place of weights when possible. If you prefer actual weights but don’t want to touch each other’s equipment, get creative. Use everyday household items like cans and water jugs instead of dumbbells.


A world pandemic is an uncharted territory for everyone involved. Now more than ever, it’s important to keep the conversation going with your clients. Let them know what changes to expect in your fitness programs and how it will impact your time together.

There is no such thing as over-communication in any relationship. Remind your client not to show up for a training session if they are feeling ill. Then, before you start, talk about what you plan to do together, especially if it’s a new or modified activity. You want them to be aware and comfortable. It’s also a good time to reassess their fitness goals. It’s possible their fitness goals have changed since their last in-person session with you. Are they still focused on strength and conditioning or something else? What is it? Endurance? Weight loss?

Tweaked Contracts

In some cases, a change to your location or activities could mean first consulting with your legal team. They will let you know if you need to add certain verbiage or liability insurance to your contract in order to cover you. It could also mean your clients have to sign a new waiver. But, if that’s the case, don’t fret, there’s no need to be in the office. Mobile-friendly software like EZFacility has your back. It will allow your client to sign their waiver while you are out and about.

Personal trainers, welcome back! Let us know how your first time in-person sessions go. We look forward to hearing from you.