Over 15 Years of Dedicated Service
Our mission is to transform the way our clients attract, manage and engage their customers. We do this by delighting them with our feature-rich management software and fanatical customer service.
In 2003, we created EZFacility with a vision to build a great company – one that changes the way businesses are run through cutting edge technology; one that delivers real value to our customers; one that creates substantial rewards and opportunities for our employees; and one that is an enjoyable place to work.
As we have grown, from our humble beginnings in a one-bedroom apartment to one of the largest providers of feature-rich management software for the sports and fitness industries, we remain true to this vision and proud of our progress. We have earned the trust of thousands of businesses around the world and have built a workforce who cares about our customers’ success.
Chief Operating Officer
Meet Our World Class Team
The team behind EZFacility is what elevates our software from great to exceptional. No matter what your needs are, our talented and passionate crew is there every step of the way.
CHIEF OPERATION OFFICER
Eric Willin is COO and Co-Founder of EZFacility. Eric helped grow the company from a small startup to a leader in technology for sports and fitness businesses. In his role as COO, Eric is responsible for leading EZFacility’s day-to-day operations and management, driving the company’s strategic vision, expanding our overall marketing presence, and ensuring the delivery of high-quality products and customer service to our clients.
CUSTOMER SUCCESS MANAGER
Nicole Nacci has been with EZFacility since 2008 and is responsible for maintaining client accounts and ensuring a high quality of customer service. This includes taking EZ customers through the critical first months of implementation and ensuring the process of onboarding is a smooth and successful one across all departments. Nicole describes herself as an animal lover, a huge Mets fan, a cooking show addict, but most of all—a mom.
Nicole Clugston has been with EZFacility since 2010 and is responsible for the daily management of EZFacility’s sales team. This includes coaching product specialists, implementing and designing new sales processes, collaborating with the EZFacility management team, and hiring sales oriented positions. Nicole prefers a consultative sales approach which helps business owners determine what is best for their business and provides feedback on what others in their industry are doing and what will benefit their bottom line.
Join Our Team
Do you have what it takes? We’re always looking for new individuals to join our team. Apply today.
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