Unfreeze Account

Unfreezing your EZFacility Memberships

As you start the process of reopening your facility, EZFacility wants you to know we are here to assist every step of the way. To ensure our team can successfully unfreeze your memberships, we ask you to fill out the following form to begin the process. It is vital to submit the most accurate and up-to-date information to help avoid any delays in processing.

Please note, the typical turn-around time for your submission to be completed is 3-5 business days.

If you have any questions, please contact our support team
Monday – Friday, 8:30am – 5:30pm ET at 877-358-7774.

Unfreeze Request Form

All fields are required.


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