Are you searching for an all-in-one software solution to run your entire business that is as simple to use as your favorite website? Well, you just found it!

Loved by customers for its simplicity and complete set of features, EZFacility is the most effective way to streamline operations, automate tasks, and grow your business. Our web based software is easy to try, buy, implement, and use. Both you and your customers will start seeing positive results immediately.

EZFacility at a Glance

The software, support, and training you need to transform your business.

EZFacility Management Software

The most effective way to manage your sports or fitness business online since 2003.

EZFacility at a Glance

Amazing Training

    Succeed with the help of our personalized training and technical support.

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Full Feature List

A complete set of features to manage your entire business, all in one easy to use platform.

Facility Scheduling & Management

Facility Scheduling & Management
Facility Scheduling & Management

Centralize the scheduling of your physical resources and consolidate all of your classes, clinics, and rentals into a color-coded schedule.

  • Schedule single resources or save time using our multi-scheduling option.
  • Eliminate double-bookings with built-in conflict resolution capability.
  • Allow staff to quickly locate available resources by day and time.
  • Alter time and location for events with our simple drag and drop option.
  • Report smarter with intuitive monthly calendar, resource usage and availability reports.
Facility Scheduling & Management

MemberMe - Branded Mobile App

MemberMe - Branded Mobile App
MemberMe - Branded Mobile App

EZFacility’s MemberMe is a fully branded mobile app for your sports or fitness business that will set you apart from the competition and allow you to engage with your clients at all times.

  • Allow clients to view and book into classes, sessions or events directly from the app.
  • Share facility information, photos and videos to keep your clients informed.
  • Have clients share sessions and classes booked through the app with their online friends.
  • Generate reports to track your app use, module views and new users.
  • Send “Push Notifications” to update clients about class availability, recent news, events and more.
  • Create virtual coupons and market current promotions to your clients.
MemberMe

Trainer & Instructor Scheduling

Trainer & Instructor Scheduling
Trainer & Instructor Scheduling

Optimize trainer productivity, schedule recurring sessions and eliminate double bookings with our staff management features.

  • Create daily, weekly or monthly schedules for trainers and instructors.
  • Meet individual client needs by offering pre-paid and post-billed packages.
  • Create unique trainer logins to track individual schedules and earnings.
  • Define customized commission and pay rates for each trainer.
  • Run reports detailing payroll and commission totals, schedules and more.
  • Automate e-mail and text reminders to clients and trainers about upcoming sessions.
Trainer & Instructor Scheduling

Membership Management

Membership Management
Membership Management

Consolidate all client data, custom membership plans, billing schedules, auto-renewal candidates and more in one system.

  • Allow staff to view member photos, status, payments, waiver status, and more upon check-in.
  • Run detailed membership, demographic, financial and accounts receivable reports.
  • Allow membership sharing for family and corporate memberships.
  • Offer members credit card or direct bank debit billing.
  • Freeze, suspend or cancel memberships.
  • Use photo-ID, key tag or biometrics for member check-in.
Membership Management

Customer Relationship Management

Customer Relationship Management
Customer Relationship Management (CRM)

Track, manage, and message your clients with ease and improve your customer experience.

  • Create unique client profiles featuring client photos and detailed data.
  • Track all communications sent to members including calls, e-mail and texts.
  • View remaining packages and training sessions right from a client's profile.
  • Create customized client assessment reports to track fitness progress.
  • Provide custom key tags or use biometrics for convenient check-in.
  • Send e-mail reminders for payments or package and membership renewals.
Customer Relationship Management (CRM)

Package Sales & Attendance

Package Sales & Attendance
Package Sales and Attendance

Easily define, sell and track your package offerings in-house or online.

  • Create single or unlimited session packages and session types.
  • Sell individual, monthly, or post-billed packages.
  • Allow families and friends to share packages.
  • Sell trial sessions and generate reports to track conversions.
  • Report on session attendance, trainer payroll and commission, revenue and more.
  • Use our Self Service feature to allow clients to purchase packages online.
Package Sales and Attendance

Rentals & Special Events

Rentals & Special Events
Rentals and Special Events

Bring additional revenue to your facility by offering one-time or recurring rentals and special events.

  • Rent and track the availability of fields, rinks, rooms, studios and more.
  • Automatically calculate rental rates based on event duration.
  • Add billable items or services (staffing fees, food, equipment) to invoices.
  • Schedule setup, breakdown, and maintenance times for events.
  • Assign staff tasks, add notes and include setup instructions in rental details.
Rentals and Special Events

Invoicing & Payment Tracking

Invoicing & Payment Tracking
Invoicing and Payment Tracking

Automate billing, invoicing and payment schedules to ensure efficient tracking of facility revenue.

  • Create, print and e-mail branded invoices and customer statements.
  • Set rates for services, billing items, merchandise, equipment, and more.
  • Track payments, due dates, payment schedules, collections, and purchase history.
  • Automatically notify clients of expired or expiring Credit Cards.
  • Report on accounts receivable, deposits and revenue stream (GL Code).
Invoicing and Payment Tracking

Locker & Equipment Tracking

Locker & Equipment Tracking
Locker Management and Equipment Tracking

Centralize the management, tracking, rental and maintenance of your facility lockers. Rent and track all facility equipment and generate reports highlighting inventory levels and your most popular items.

  • Charge, record, and track custom locker rental fees.
  • Search for available lockers by size, number or proximity to another locker.
  • Track and collect equipment fees, late fees, and replacement fees.
  • Run reports to view expiring rentals during a specified date range.
  • Receive notifications indicating overdue items upon member check-in.
Locker Management and Equipment Tracking

Front Desk Check-In

Front Desk Check-In
Front Desk Check-In

Avoid lines by expediting the check-in process with membership cards, key tags or biometrics.

  • View and manage client information, appointments, packages, past purchases and attendance history upon check-in.
  • Resolve unsigned waivers, outstanding balances, expiring credit cards and more as members enter the facility.
  • Print ID cards in house (feature is compatible with most card printers).
Front Desk Check-In

Access Control

Access Control
Access Control and Video Surveillance

Offer your members safe round-the-clock access to your facility with EZFacility’s integrated partner Brivo Systems.

  • Control your access system online – anytime, from anywhere.
  • Assign resource specific controls to differentiate access for staff members.
  • Use existing membership cards to provide members with access to your facility.
  • Enjoy Built-in Card-Fraud Guard to ensure one entry per card swipe.
  • Receive e-mail and text alerts indicating invalid facility access attempts.
  • Reduce the risk of data errors by managing your client information in one system.
Access Control and Video Surveillance

Photo ID’s & Player Passes

Photo ID’s & Player Passes
Photo ID’s & Player Passes

Expedite the check-in process and ensure only active members are in your facility or playing in games with identification cards and player passes.

  • Provide each player with a custom branded Photo ID.
  • Print ID cards in house (feature is compatible with most card printers).
  • Manage member check-in with ID cards and/or a barcode scanner.
  • Track member attendance with a simple card swipe upon check-in.
  • Use player pass to associate a purchase to a client’s on-file billing credit card.
Photo ID’s & Player Passes

Employee Time Clock

Employee Time Clock
Employee Time Clock

Avoid the time consuming task of manually tracking staff hours by requiring them to clock-in and clock-out at the beginning and end of their workday.

  • Create an unlimited number of job classifications.
  • Define specific pay rates for each employee.
  • Run and export detailed payroll reports to xml file, csv, pdf, MHTML, excel, tiff file and Word formats.
  • Use administrator privileges to override staff clock in/out hours.
  • Restrict clock in/out function to specific terminals.
Employee Time Clock

Fitness Assessment

Fitness Assessment
Fitness Assessment

Encourage your clients to reach their goals by tracking their progress in specifically defined categories.

  • Create an unlimited number of assessment categories.
  • Quickly view assessment history for a specific category.
  • Generate reports displaying client success.
  • Run a report summarizing business-wide totals (i.e. weight loss per month for all members).
  • Export reports to xml file, csv, pdf, MHTML, excel, tiff file and Word formats
Fitness Assessment

League Scheduling & Management

League Scheduling & Management
League Scheduling & Management Software

Create complex league and tournament schedules in minutes, accept online registrations and update game stats and standings in real time. Expand the possibilities of your business while saving time with EZLeagues.

  • Take into account bye weeks, team preferences, tournament seeds and blackout dates expediting the scheduling process.
  • Utilize one-click publishing of league and tournament schedules online.
  • Offer clients a variety of league and tournament registration and payment options.
  • Allow coaches and captains to manage their own rosters.
  • Track scores, participation and player stats all from a centralized system.
  • Setup and define an unlimited amount of users, providing access to scorekeepers, officials and front desk staff.
League Scheduling & Management Software

Extensive Reporting

Extensive Reporting
Extensive Reporting

Actively track, record and measure your facility’s growth with custom reports tailored to your business needs.

  • Run various financial and point of sale reports to highlight opportunities for business growth and ensure all of your books are reconciled.
  • Determine the most popular sessions, your busiest time of day, underperforming classes and more by generating booking and availability reports.
  • Analyze your client demographics, market to these groups and track your success through membership and marketing reports.
  • Export reports in xml file, csv, pdf, MHTML, excel, tiff file and Word formats.
Extensive Reporting

Registration Management

Registration Management
Registration Management

Make it convenient for your members and players to register for facility leagues, tournaments and programs in-person or online.

  • Publish customized forms, waivers, payment information and program summaries to your website.
  • Set registration dates, program capacity and deposit requirements.
  • Automatically organize leagues and programs by sport and session.
  • E-mail individuals, coaches, or all program registrants.
  • Run reports and rosters for entire programs or individual sessions.
  • Allow coaches to manage their own rosters and team payments online.
Registration Management

Marketing Tools

Marketing Tools
Marketing Tools

Develop new customer relationships using targeted marketing campaigns and engage current clients with special promotions and session reminders.

  • Send e-mail campaigns to all clients or filter down to specific groups.
  • Track coupon promotions, client referrals and free trial conversions.
  • Report on client retention efforts, bounced e-mail addresses and facility demographics.
  • Engage Membership and package renewal candidates.
  • Choose from over 500 professionally designed e-mail templates.
Marketing Tools

Member Self-Service

Member Self-Service
Member Self-Service

Encourage new and existing members to schedule, purchase, pay bills and more, at their convenience, with our online Self Service feature.

  • Give clients the ability to book lessons or sessions, update their contact information, pay bills, view schedules and cancel appointments online.
  • Automate e-mail and text alerts to trainers and instructors notifying them about bookings and cancellations.
  • Restrict Self Service access to members only or open it up to the public.
  • Define booking requirements for particular classes by package type.
  • Prevent members with outstanding balances from utilizing the features of Self Service.
Member Self-Service

Point of Sale

Point of Sale
Point of Sale

Use our comprehensive POS system to manage the sale of concessions, apparel and equipment. Run management reports tracking inventory and sales while delighting members with the option to charge items to their account and stored payment information.

  • Create and track product inventory and supplier contacts.
  • Customize registers to expedite your transactions.
  • Generate reports recording sales, popular coupons and more.
  • Enjoy an easy integration with printers and other various hardware options.
Point of Sale

Credit Card / ACH / EFT Processing

Credit Card / ACH / EFT Processing
Credit Card / ACH / EFT Processing

Constellation Payments (CSIPay) is a secure resource that will save you time and money  by integrating credit card/ACH/EFT processing services with our scheduling, management and membership software.

  • Offer clients a quick, seamless purchasing experience when selling memberships, packages, rentals and more.
  • Process credit and debit cards in real-time expanding payment offerings with in-house or online transactions.
  • Schedule automatic credit card or ACH/EFT payments for memberships, packages, rentals and more.
  • Ensure your client data is safe by working with PCI DSS Level 1 certified companies.
Credit Card / ACH / EFT Processing

Payroll and Commission Tracking

Payroll and Commission Tracking
Payroll and Commission Tracking

Create, assign, track and automatically calculate customized staff pay rates and commissions.

  • Track trainer and instructor payroll for completed training sessions, non-training hours, floor hours and more.
  • Assign commission rates for sessions taught, services sold and programs held.
  • Calculate total staff hours worked with an employee clock.
  • Run and export detailed payroll and commission reports to xml file, csv, pdf, MHTML, excel, tiff file and Word formats.
Payroll and Commissions Tracking