Self-Service

Empower Your Members with Our Advanced Self-Service Portal

Give your members the opportunity to engage with your facility anywhere, anytime. The Self-Service software feature links your members directly to gym classes, schedules, and account information from any device with an internet connection. Members can update their profiles, book sessions, pay off balances, and more.

The Tools You Need

A complete set of features to manage your entire business, all in one easy to use platform.

Broad Capabilities

Make available the services your clients want most. Self-service users can schedule sessions, purchase packages or memberships, register their kids for summer camp or sports clinics, and more.

Simplified Booking

Give clients the agency to set or amend their class schedules. Simplified booking makes shopping for sessions, lessons, and offerings easy. Define booking requirements for particular classes based on package type.

User Permissions

Set visibility permissions to restrict or permit access based on your needs. Open the portal to the public or reserve access for members only.

Did You Know?

Self-service is a great tool for customer retention. Keep members engaged with your brand and services through a seamless experience designed for their convenience.

Helpful Reminders

Set up emails and text reminders to keep your clients, trainers, and staff on top of upcoming sessions. Send reminders up to two times before each session using our automated scheduler.

Up-to-Date Client Profiles

Empower clients to make changes keeping their contact and payment information and class schedules up-to-date. Plus, prevent members with outstanding balances from utilizing the Self-Service Portal.

regmanage

Boost Registrations

Double down on online brand exposure and customer touchpoints to boost class and membership registrations. Clients can book with your facility the moment it crosses their mind – no waiting or red tape.

frontdesk

Reduce Staff Efforts

Cut down on the time your staff spends manually updating member profiles, scheduling or canceling classes, and chasing down payment updates. Pivot their focus to accommodate high-level member engagement and meaningful initiatives.

Looking for More?

Lets Talk about how we can customize our software to fit your business needs.

We Couldn't Have Said It Better Ourselves

Schedule a Free Demo

Let us show you how EZFacility can strengthen your business.









     

     Privacy Policy